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Stratodesk Helps Firstmark Credit Union Enhance Remote Workforce Security and Productivity

Firstmark Credit Union and Stratodesk NoTouch Case Study

Firstmark wanted to scale operations. The credit union had to find a technology partner capable of providing efficient endpoint management that could support its ever-increasing remote workforce, spurred on by COVID. To support its far-flung staff, the business needed to be more efficient in managing the IT infrastructure, especially the hardware used by the ever-increasing amount of remote employees.


  • 250 desktops
  • 100 laptops
  • Endpoints with multiple peripheral types including headsets, ID scanners, signature pads, and PIN pads


  • Improve endpoint security with SSO and MFA integrations
  • Implement a VDI solution to simplify employee access to resources
  • Standardize Windows and application deployments across multiple hardware models for hundreds of employees


  • Reduce endpoint update time from weeks to minutes, slashing system imaging time by 75% and troubleshooting time by 95%
  • Ease of image standardization, agnostic to hardware
  • Extend the investment in existing hardware by converting into modern endpoints installed with Stratodesk NoTouch OS
  • Estimated 67% savings on hardware with no need for extended deployment times thanks to a simplified out-of-box experience
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