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Stratodesk Jobs

Dream of working for a global innovation leader? Stratodesk has been at the forefront of technology for years, providing a best-in-class work environment. More opportunity, more innovation, an awesome atmosphere, responsibility, and fun – that’s what it’s like to work at Stratodesk!

Stratodesk is the world’s leading endpoint OS and management solution. It is used by government and healthcare organizations, banks, SMBs and large enterprises to eliminate cost and scalability obstacles facing their complex network of devices. By delivering the only management software for mixed environments of x86, ARM and Raspberry Pi devices, Stratodesk is reinventing endpoint computing for enterprise IoT and VDI. Our cutting edge, linux-based solution, NoTouch, is hardware-agnostic and runs on the Raspberry Pi.

Sales Engineer / Technical Support Engineer

As a Technical Support Engineer, you will provide support to our customers for diagnosing, reproducing, and fixing NoTouch Desktop issues. You will troubleshoot the NoTouch Desktop platform in multiple types of virtual environments (Citrix, VMware, Microsoft) and take ownership of problem isolation, resolution, and bug reporting. To be successful in this role, you must be a motivated self-starter, able to work from both home and office, be committed to ongoing, self-education, possess strong customer service skills and have excellent technical problem solving skills.  

Your responsibilities:

  • Resolve customer problems via email, phone or occasionally via remote access
  • Maintain customer loyalty through integrity and accountability
  • Research customer issues in a timely manner and follow up directly with the customers with recommendations and action plans
  • Escalate cases to management and/or engineering team when necessary
  • Maintain control and management of the overall resolution for any escalated case, even when cross-functional groups are involved
  • Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues
  • Create knowledge base content to capture new learning for re-use throughout the company and user base
  • Participate in technical communications within the team to share best practices and learn about new technologies and other ecosystem applications
  • Learn as much about our products and ecosystem as you can!

Your profile:

  • A strong and enthusiastic commitment to resolving customer problems in a high quality and timely manner
  • Working knowledge of Linux systems
  • System administration skills
  • Detailed understanding of network architecture (TCP/IP, Routing, Firewalls)
  • Fundamental understanding of shell scripting
  • Some programming experience (especially in Python) is a plus, being able to basically understand source code
  • Experience in virtualized environments such as ESX/vSphere, Xen, AWS
  • Good written and verbal communication skills with a strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
  • Excellent interpersonal skills with the ability to maintain and be in control of customers under all circumstances
  • High energy, high integrity, grace under pressure – must be able to deal with difficult customer situations with professionalism
  • Fluent in English. If applying in Vienna, Austria, additionally fluent German communication skills required
  • Live close by our office so that you don’t mind commuting several days a week to the office, more often in the beginning
  • You are not opposed to occasional travel to see enterprise customers

Note: There are openings in both the San Francisco Bay Area, USA, and Vienna, Austria. Please specify which location you are applying for.

To apply, please send resume to [email protected].

Administrative Assistant

Part-time job – Remote
(Must be able to commute to SF once a week)

Stratodesk is looking for a smart, motivated, multi-talented administrative assistant to assist the sales, support, marketing and executive teams. This is a great opportunity for an individual who is computer savvy, detail oriented, an excellent communicator, and likes variety. The ideal candidate must possess at least one year of work experience in a similar position, be able to multi-task and juggle multiple projects concurrently with great attention to detail. This is a part-time position (20 hours a week), but with demonstrated interest and ability, the role can expand to a much broader scope with greater hours.

Responsibilities include:

  • Answer phones and incoming support emails, and serve as a resource on general inquiries from (potential) customers
  • Receiving and fulfilling orders, timely and accurately generating and processing invoices
  • Coordinating inbound and outbound shipping of trade show materials
  • Handle travel bookings and arrangements for the team
  • Handle incoming and outgoing mail and deposit checks
  • Assist in the creation of marketing and sales material
  • Assist with maintaining and updating the website (Hubspot experience preferred)
  • Handle license subscription renewals for customers

Ideal candidate:

  • Motivated self-starter
  • Has the ability to navigate systems and complete tasks independently in an efficient and timely manner
  • Detail-oriented
  • Can manage his/her own time but is communicative about progress of tasks

Please send your resume to [email protected]

Sales Manager, EMEA

Stratodesk is looking for a Sales Manager that will grow sales with new and existing customers. This individual should have a proven track record of meeting and exceeding individual and team quotas with experience in B2B enterprise software sales.

Your responsibilities:

  • Develop a sustained sales pipeline by actively prospecting via cold-calls and marketing lead follow-up to develop and maintain professional relationships to independently close contracts at a close frequency and value to meet or exceed productivity and quota expectations.
  • Negotiate contracts with clients and work closely with management.
  • Develop, write, and deliver value-based sales proposals and respond to client RFP.
  • Use Stratodesk’s software to demonstrate its capabilities to potential clients in person or via web demo.
  • Appropriately engage management and staff in the sales cycle and provide ongoing feedback to other areas of the organization.
  • Follow the established sales process.
  • Consistently and regularly use Hubspot to provide timely and accurate forecasting and reporting of activity.

Your profile:

  • Minimum 2-5 years B2B sales experience, preferably in software or IT.
  • Demonstrated sales track record in meeting or exceeding assigned individual quota, including a proven track record of new business sales.
  • Experience selling software products and solutions to IT professionals and decision makers.
  • Strong cold calling skills –you should be comfortable calling directly into an organization and seeking out decision-makers for our software.
  • Enjoys working in a targeted environment to challenge KPIs.
  • Great negotiation and communication skills.
  • To be self-motivated but able to work as part of a team.
  • Good organizational and time-management skills.
  • Strong technology skills preferred – feel comfortable in a “technical” sales environment.
  • Working knowledge of Hubspot or other sales management software.

What we offer:

  • A job with a dynamic and experienced team of professionals
  • A company with an international outlook and a good market positioning
  • A fast growing company
  • Competitive remuneration

To apply, please send resume to [email protected].

Sales Engineer / Technical Support Engineer

As a Technical Support Engineer, you will provide support to our customers for diagnosing, reproducing, and fixing NoTouch Desktop issues. You will troubleshoot the NoTouch Desktop platform in multiple types of virtual environments (Citrix, VMware, Microsoft) and take ownership of problem isolation, resolution, and bug reporting. To be successful in this role, you must be a motivated self-starter, able to work from both home and office, be committed to ongoing, self-education, possess strong customer service skills and have excellent technical problem solving skills.  

Your responsibilities:

  • Resolve customer problems via email, phone or occasionally via remote access
  • Maintain customer loyalty through integrity and accountability
  • Research customer issues in a timely manner and follow up directly with the customers with recommendations and action plans
  • Escalate cases to management and/or engineering team when necessary
  • Maintain control and management of the overall resolution for any escalated case, even when cross-functional groups are involved
  • Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues
  • Create knowledge base content to capture new learning for re-use throughout the company and user base
  • Participate in technical communications within the team to share best practices and learn about new technologies and other ecosystem applications
  • Learn as much about our products and ecosystem as you can!

Your profile:

  • A strong and enthusiastic commitment to resolving customer problems in a high quality and timely manner
  • Working knowledge of Linux systems
  • System administration skills
  • Detailed understanding of network architecture (TCP/IP, Routing, Firewalls)
  • Fundamental understanding of shell scripting
  • Some programming experience (especially in Python) is a plus, being able to basically understand source code
  • Experience in virtualized environments such as ESX/vSphere, Xen, AWS
  • Good written and verbal communication skills with a strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
  • Excellent interpersonal skills with the ability to maintain and be in control of customers under all circumstances
  • High energy, high integrity, grace under pressure – must be able to deal with difficult customer situations with professionalism
  • Fluent in English. If applying in Vienna, Austria, additionally fluent German communication skills required
  • Live close by our office so that you don’t mind commuting several days a week to the office, more often in the beginning
  • You are not opposed to occasional travel to see enterprise customers

Note: There are openings in both the San Francisco Bay Area, USA, and Vienna, Austria. Please specify which location you are applying for.

To apply, please send resume to [email protected].

Mitarbeiter im Vertriebs-Innendienst/Inside Sales (m/w)

In Ihrem abwechslungsreichen Aufgabengebiet im Vertriebsinnendienst in einem internationalen Unternehmen sind Sie ein wichtiger Ansprechpartner für unsere Kunden und Partner. Das Aufgabengebiet umfasst:

  • Aktive Betreuung und Beratung von Interessenten vom Erstkontakt bis hin zur Bestellannahme
  • Bearbeiten von Kundenanfragen via Email und Telefon
  • Up- und Crossseling
  • Enge Zusammenarbeit mit dem Sales Management
  • Eigenständige Kalkulation und Erstellung von Angeboten
  • Anlage und Pflege der Kundenstammdaten

Unsere Anforderungen:

  • Eine abgeschlossene kaufmännische oder technische Berufsausbildung, bevorzugt im IT-Umfeld
  • Ausgeprägte Kommunikationsfähigkeit und Dienstleistungsorientierung
  • Selbständige, eigenverantwortliche und strukturierte Arbeitsweise
  • Gute Englischkenntnisse in Wort und Schrift
  • Verhandlungsgeschick, Durchsetzungsvermögen und Spaß am Verkaufen
  • Teamfähigkeit, hohe Zielorientierung, Flexibilität und Belastbarkeit
  • Idealerweise Berufserfahrung als Inside Sales Mitarbeiter im IT Vertrieb
  • Versierter Umgang mit MS Office und ERP/CRM Systemen

Wir bieten Ihnen

  • Ausgezeichnetes Betriebsklima
  • Hochmotiviertes, engagiertes und erfahrenes Team
  • Entwicklungsmöglichkeiten innerhalb eines internationalen Unternehmens
  • eine verantwortungsvolle, spannende Tätigkeit, auf die Sie durch eine ausführliche Einarbeitung intensiv vorbereitet werden
  • sowie ein attraktives, leistungsabhängiges Einkommen, das Sie durch Ihren Einsatz und Ihren Erfolg entsprechend beeinflussen können

Es handelt sich um eine VOLLZEITBESCHÄFTIGUNG im Ausmaß von 38,5 Wochenstunden.

Bruttogehalt laut Kollektivvertrag ab 1.860,00 EUR. Wir bieten eine marktkonforme Überzahlung in Abhängigkeit von Qualifikation und Erfahrung + Provision.

Im Sinne des Gleichbehandlungsgesetzes wenden wir uns gleichermaßen an Damen und Herren.

Wenn Sie Teil des Stratodesk Teams werden wollen, freuen wir uns auf Ihre aussagekräftige Bewerbung (Lebenslauf mit Foto sowie Zeugnisse) unter Angabe Ihrer Gehaltsvorstellung sowie des frühestmöglichen Eintrittstermins. Ihre Bewerbungsunterlagen senden Sie bitte per Email an [email protected].

Mitarbeiter im Vertriebs-Innendienst/Inside Sales (m/w)

In Ihrem abwechslungsreichen Aufgabengebiet im Vertriebsinnendienst in einem internationalen Unternehmen sind Sie ein wichtiger Ansprechpartner für unsere Kunden und Partner. Das Aufgabengebiet umfasst:

  • Aktive Betreuung und Beratung von Interessenten vom Erstkontakt bis hin zur Bestellannahme
  • Bearbeiten von Kundenanfragen via Email und Telefon
  • Up- und Crossseling
  • Enge Zusammenarbeit mit dem Sales Management
  • Eigenständige Kalkulation und Erstellung von Angeboten
  • Anlage und Pflege der Kundenstammdaten

Unsere Anforderungen:

  • Eine abgeschlossene kaufmännische oder technische Berufsausbildung, bevorzugt im IT-Umfeld
  • Ausgeprägte Kommunikationsfähigkeit und Dienstleistungsorientierung
  • Selbständige, eigenverantwortliche und strukturierte Arbeitsweise
  • Gute Englischkenntnisse in Wort und Schrift
  • Verhandlungsgeschick, Durchsetzungsvermögen und Spaß am Verkaufen
  • Teamfähigkeit, hohe Zielorientierung, Flexibilität und Belastbarkeit
  • Idealerweise Berufserfahrung als Inside Sales Mitarbeiter im IT Vertrieb
  • Versierter Umgang mit MS Office und ERP/CRM Systemen

Wir bieten Ihnen

  • Ausgezeichnetes Betriebsklima
  • Hochmotiviertes, engagiertes und erfahrenes Team
  • Entwicklungsmöglichkeiten innerhalb eines internationalen Unternehmens
  • eine verantwortungsvolle, spannende Tätigkeit, auf die Sie durch eine ausführliche Einarbeitung intensiv vorbereitet werden
  • sowie ein attraktives, leistungsabhängiges Einkommen, das Sie durch Ihren Einsatz und Ihren Erfolg entsprechend beeinflussen können

Es handelt sich um eine VOLLZEITBESCHÄFTIGUNG im Ausmaß von 38,5 Wochenstunden.

Bruttogehalt laut Kollektivvertrag ab 1.860,00 EUR. Wir bieten eine marktkonforme Überzahlung in Abhängigkeit von Qualifikation und Erfahrung + Provision.

Im Sinne des Gleichbehandlungsgesetzes wenden wir uns gleichermaßen an Damen und Herren.

Wenn Sie Teil des Stratodesk Teams werden wollen, freuen wir uns auf Ihre aussagekräftige Bewerbung (Lebenslauf mit Foto sowie Zeugnisse) unter Angabe Ihrer Gehaltsvorstellung sowie des frühestmöglichen Eintrittstermins. Ihre Bewerbungsunterlagen senden Sie bitte per Email an [email protected].

Contact us at [email protected] with your resume if you are interested in any of these positions. We currently do not sponsor US visas. We will NOT accept service providers or contract a company. No recruiters, please!

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